FAQ 2017-07-17T13:40:45+00:00

FAQs & Answers

Adobe PDF Presets 2017-05-17T16:20:58+00:00

Information on Adobe PDF Presets and Conversion Settings

PDF PRESETS
PDF CONVERSION SETTINGS
Indicias File 2017-05-17T16:16:22+00:00

Download the Indicias file here:

Indicias file
Mailing Guide 2017-05-17T16:18:32+00:00

Download the mailing guide here:

Mailing Guide
What Fonts Should I Use? 2017-05-11T17:33:23+00:00

FONTS & TYPOGRAPHY

If you have ever attempted to create the perfect project, we’re certain that a larger selection of fonts would have been useful. We’ve compiled a list of online font libraries for you to get just the right look for your next project.

Commercial Font Libraries

Free Fonts & Shareware Libraries

How Do I Compress Files? 2017-05-11T17:32:54+00:00

FILE COMPRESSION

When downloading items or sending artwork to us, you’ll need a utility to compress and decompress your files. Compressing and archiving files together can make them substantially smaller in size, resulting in saved disk space, quicker transmission times and easier file management. If you’re looking for a specific file compression utility, chances are that it appears below.

Windows

  • ALZip is a freeware archiving and compression utility designed for speed and ease of use. It supports 36 archive and compression file formats including Zip, opens CD image files (ISO, BIN), opens virtual CD files (LCD), creates eight archive and compression file formats, creates self-extracting files and splits compressed files for easy transfers.

  • The Windows version of the popular cross-platform compression utility, SuffIt Deluxe supports all popular compression standards, including Zip, RAR, SIT and many more. The utility features lossless compression, 512-bit data encryption, password protection, advanced archiving and cataloging capabilities, and archive splitting for ease of file transfer.

  • WinRAR is a shareware file compression utility that features the ability to process non-RAR archive formats including Zip files, support for long filenames, self-extracting archives, the repair of damaged archives, authenticity verification and encryption.

  • WinZip is the popular compression utility for the Windows environment. Its tight integration with Windows and its optional wizard interface makes file compression quick and easy. In addition to support for the Zip standard, WinZip features support for RAR, CAB, TAR, gzip and other standards.

Mac OS X

  • MacRAR is a shareware RAR file compression utility for the Mac. It features drag-and-drop support, an appearance manager and navigation services. It also has AppleHelp documentation, information on archived items and on the archive itself.

  • MacZip is a freeware tool that supports PKZip compression and extraction. MacZip can compress files for Mac, Windows, Unix and others. It also supports data encryption for secure archiving.

  • The Mac version of the popular cross-platform compression utility, StuffIt Deluxe supports all popular compression standards, including Zip, RAR, SIT and many more. The utility features lossless compression, 512-bit data encryption, password protection, advanced archiving and catalog capabilities and archive splitting for ease of file transfer.

Linux

  • The popular GNU Zip compression utility. It is commonly used with TAR to provide an excellent archiving format.

  • The Linux version of the popular cross-platform compression utility, StuffIt supports all popular compression standards, including Zip, RAR, SIT and many more. The utility features lossless compression, 512-bit data encryption, password protection, and archive splitting for ease of file transfer.

  • An X-Forms-based compression utility that supports eight different compression formats, including Zip, gzip, bzip2, *nix Compress, tar, tar+gzip, tar+bzip2 and tar+Compress.

How Should I Fold My Design 2017-04-26T19:07:35+00:00

This file will show you some different folding configurations.

OUR FOLDING TEMPLATE
What type of products and services do you provide? 2017-04-26T19:08:59+00:00

Good question! We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we can offer you, check out the Products & Services area in the Customer Service Section of our website.

How do I go about getting an estimate from you? 2017-04-26T19:09:36+00:00

Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and talk with one of our customer service representatives.

Tips on how to save your design files 2017-04-26T19:14:00+00:00

Make them print ready and acceptable for us to print.
COREL DRAW:
Saving your Corel Draw file as an Adobe Illustrator EPS
• Embed all Images
• Convert all your text/copy to outline fonts
• Export as Illustrator EPS
FREEHAND:
• Embed all Images
• Convert all your text/copy to paths
• Export as Illustrator EPS or PDF
PAGEMAKER:
Saving your PageMaker file as an EPS
• Embed all Images
• Convert all your text/copy to outline fonts
• Export your file as an EPS using the below settings:
Postscript Level 2
CMYK Mode
TIFF format and
Binary
PUBLISHER:
You will need to have the full version of Adobe Acrobat PDF. If you don’t please download and use our Adobe Job Ready Program. If you do have the full version of Adobe Acrobat PDF please follow the steps below.
Under File, Print, select Adobe PDF writer
Under Properties select Press Quality and Save your PDF

At what resolution should I save my photos and graphics? 2017-04-26T19:14:45+00:00

Resolution should be set to 300 dpi.
Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.
Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

What is a proof and why is it important that I look at it? 2017-04-26T19:15:25+00:00

In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run.

What is the Pantone Matching System? 2017-04-26T19:16:40+00:00

The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

Why do the printed colors look different from the colors on my screen? 2017-04-26T19:17:36+00:00

In short, printers and monitors produce colors in different ways.
Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.
When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

Is white considered a printing color? 2017-04-26T19:18:20+00:00

Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.

What file format should I use when submitting my electronic document for printing? 2017-04-26T19:18:55+00:00

PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.

Once I submit the documents, how long will it take to finish my job? 2017-04-20T16:04:39+00:00

Simple jobs are often completed in less than an hour. Some jobs, however, may take several days to complete depending on their complexity and size. We always strive to provide an accurate estimate of the turnaround time for each job we do. And we’ll always work with you to find ways to complete your project when you need it.